Personally, I think Comcast should credit these customers the money they've paid in rental for these units and charge them the remainder. When I set up my renters insurance, I had to think about how much I thought I would need to replace everything, then double it. The cable box was not on my mind when I did so, meaning most of these renters probably weren't thinking about replacing their cable box, either. I think that while Comcast is justified in having the units replaced, they are also going to make out quite well on this if they charge the replacement price.
godlyfrog
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